We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to offer a full refund for the product, provided it is returned in it's original packaging, unused and in a fully saleable condition.

    Please contact us for any product that you wish to return to receive a dedicated returns number. Your return and credit (if applicable) will be dealt with much quicker if this number, as well as the original invoice number & part number is supplied.

    If the product is being returned as a warranty claim, please return it to us for inspection with a note describing the fault in detail. If, after inspection and testing the product is found to be a genuine warranty claim a full credit, inc return carriage, or replacement will be offered. If the returned items are found to be faulty due to non manufacturing defects, then we reserve the right to refuse a refund and the goods will either be fixed and returned to you, for which a charge will be applied, or scrapped, whichever option you decide.

    All returns will be at the purchaser’s expense and subject to prior agreement with G&S Penrith.